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Table 2 Recommended Improvements to ShareDNA Issues

From: ShareDNA: a smartphone app to facilitate family communication of genetic results

Issue

Recommendation

Default messaging was impersonal/generic

Leave blank with suggested wording above the text box. Most participants felt the wording should be in first person since it would come from their number/email

Redundancy in requiring password

Remove additional password requirements once the user is logged into their account. Or an option to require the password before sending test results to recipients

Adding multiple recipients wasn’t intuitive

Add a feature to “save” recipient contact info and the “ + ” to add more recipients

Light greys were difficult to see

Darken grey or change color to indicate the text can be altered

Confusion from intro screens

Once all screens/dialogue has been rotated through (i.e. pressed “Next” 3 times), enter the login/create an account screen automatically

“Create an account” was overlooked

If the email entered does not have an account yet, navigate to the “create an account” page with the information already entered

“Share” icon wasn’t clear

Older users didn’t intuitively know the icon to share and the font was small, a larger button with text would be clearer

Scrolling function wasn’t shown

Add scrolling sidebar to “More information” section to show additional text is below

UW branding was confusing to non-UW patients

Consider de-emphasizing UW look and feel if using with external patients

Some participants didn’t intuitively go to “Files” to send their test results again

From upper left menu, include a “Share” option

  1. Table outlines the major issues that participants found along with their recommended improvements