From: ShareDNA: a smartphone app to facilitate family communication of genetic results
Issue | Recommendation |
---|---|
Default messaging was impersonal/generic | Leave blank with suggested wording above the text box. Most participants felt the wording should be in first person since it would come from their number/email |
Redundancy in requiring password | Remove additional password requirements once the user is logged into their account. Or an option to require the password before sending test results to recipients |
Adding multiple recipients wasn’t intuitive | Add a feature to “save” recipient contact info and the “ + ” to add more recipients |
Light greys were difficult to see | Darken grey or change color to indicate the text can be altered |
Confusion from intro screens | Once all screens/dialogue has been rotated through (i.e. pressed “Next” 3 times), enter the login/create an account screen automatically |
“Create an account” was overlooked | If the email entered does not have an account yet, navigate to the “create an account” page with the information already entered |
“Share” icon wasn’t clear | Older users didn’t intuitively know the icon to share and the font was small, a larger button with text would be clearer |
Scrolling function wasn’t shown | Add scrolling sidebar to “More information” section to show additional text is below |
UW branding was confusing to non-UW patients | Consider de-emphasizing UW look and feel if using with external patients |
Some participants didn’t intuitively go to “Files” to send their test results again | From upper left menu, include a “Share” option |